Supply/Delivery Options
The delivery options/costs for an order can be calculated on the ‘shopping basket’ page by simply entering a delivery postcode.
A variety of delivery/collection services can be offered.
Rockwell Transport
Rockwell’s own transport will deliver all products (except any extra-large items) to areas within a set radius of our base in Coventry.
Parcel Carrier
Delivery can be made by DX Freight transport on a range of products up to a maximum length of 4m. This is a standard 24 to 48-hour service into the Mainland (excluding handling time) delivering Monday-Friday 8:00am – 6:00pm.
Customers are advised that when using this service, any requests such as a call 30mins prior are something we cannot enforce and are done so at the discretion of the 3rd party driver. Requests to leave goods in a safe place are taken at your risk, the driver will forward photo evidence of the goods being left at which point the delivery will be considered as completed successfully.
To that end, we strongly recommend that if purchasing large or expensive goods, you agree a delivery date with a member of sales staff and make plans to be available that day.
APC
For orders of smaller items (those which will fit easily into a large jiffy bag and weigh up to 5kg) delivery can be made by Streetwise APC (most areas will have standard and Saturday specific services available – More remote areas may only be offered a standard option).
Customer Collection
Along with the delivery options available, you will also be provided with an option to arrange you own collection, with prior agreement, from our warehouse in Coventry.
Call For Delivery Options
Some products may be too large for any of our standard delivery options – any orders which include such items will be prompted to call us for an accurate delivery cost. Also, to save you money on delivery we have set a maximum charge limit – if your transport charges are calculated by the website to be above this limit – we will also prompt you to call us for an accurate delivery quote.